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Bristol-Myers Squibb Company (BMS)
BMS needed to implement an Enterprise Portal for Finance and Human Capital Management to improve and automate business workflows.
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Background
BMS needs to re-engineer its finance and HR department processes to achieve automation and cost efficiency. As BMS was growing, they considered cutting down on their call centers around the world and providing their workforce with an enterprise portal to manage business processes more effectively.
Challenges
The primary challenge was to develop an enterprise portal that could automate and streamline various business processes within the Finance and HR departments. The solution needed to be robust, scalable, and capable of integrating with both on-premises and SAAS platforms.
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Solution
As a Senior Consultant, we played a pivotal role in directing the development and implementation of the Enterprise Portal, which included:
Multiple Platforms
We implemented the solution across multiple platforms. This included both on-premises and SAAS platforms to ensure flexibility and scalability.
Developing Workflows
Developing over twenty applications and workflows, based on specific business processes, to meet the needs of the Finance and HR departments.
Collaborations
Collaborating with a large team across multiple continents. This mega-project required extensive collaboration and coordination to manage the development and implementation.
Managed Business Processes
Managing the business requirement gathering, development, testing, knowledge transfer, and user training. We utilized IBM offshore IMBPD (Integrated Managed Business Process Delivery) resources to handle these tasks efficiently. These features ensured that the Enterprise Portal provided a comprehensive solution for automating and improving the business workflows within BMS.
